Privacy Policy

Effective Date: January 1, 2026

1. Data Architecture Overview

At Biznex, we recognize that data is the lifeblood of the modern enterprise. Our systems—including Zoho ERP Sync and Power BI Embedding—are architected with a "Privacy by Design" philosophy. This policy outlines how we collect, process, and secure information across our mission-critical software layers.

2. Information Collection

We collect information necessary to maintain enterprise-grade reliability. This includes:

  • Operational Data: System logs, API call volumes, and error reporting for grid monitoring.
  • Institutional Data: Necessary identifiers for Education SIS and Finance ledgers.
  • Technical Metadata: IP addresses and browser types for fraud prevention AI and security auditing.

3. Enterprise Security & Compliance

Institutional Grade Security: All data handled by Biznex is encrypted using AES-256 standards at rest and TLS 1.3 in transit. Our infrastructure is aligned with ISO 27001 and GDPR frameworks to ensure 100% audit accuracy.

We do not sell enterprise data to third parties. Data sharing is limited strictly to authorized integrations (e.g., syncing your lead-to-ledger journey via Zoho) as configured by your system administrator.

4. Sector-Specific Provisions

FinTech: We implement additional layers of hardware security modules (HSM) for transaction processing.
Education: We strictly adhere to student data privacy laws, ensuring unified SIS data is siloed and encrypted.
Utilities: Smart-meter orchestration data is anonymized before being used for national grid monitoring reports.

5. Contact Our Privacy Office

For inquiries regarding data ingestion, multi-tenant filters, or to request a data audit, please contact our security team:

Email: privacy@biznexsoftwaresolutions.com